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Graduate TELLER Recruitment at Citibank Nigeria Limited

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Citibank Nigeria Limited, the leading global financial services company, provides consumers, corporations, governments and institutions with a broad range of financial products and services.

TELLER – Transaction Svs. Rep 3

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 1 – 2 years
  • Job Field Banking
 Job Description

PRIMARY PURPOSE

  • State briefly the principal purpose of the position, its major objectives and the impact the position has on Citibank.
  • The Teller is a frontline staff and is one of the customer’s first points of contact with the bank and therefore it is essential that, in spite of work pressure, they must wear a cheerful look and countenance.
  • His/her primary focus is to deliver prompt and efficient services across the counters and at the same time, ensuring compliance with operating and regulatory guidelines. This will include:
  • Ensure prompt, error-free and control-driven cash activities.
  • Maintaining across- the-counter customer interface thus enhancing customer confidence in the bank through timely processing of cash/checks transactions
  • Ensuring smooth running of CIT activities.
  • Ensure vault operations and Cash Handlings are diligently handled
  • Provide back-up services to Customer/ Head Teller.
  • Taking part in periodic reviews, reporting and miscellaneous activities
  • Assist in Overseeing of Technology related issues and projects in the branch and other remote sites (implants).
  • Assist in annual COB activities, infrastructure and application changes, PVT tests etc.

SPECIALISED SKILLS/EXPERIENCE:
Describe the educational requirements, special skills or work experience required to perform this position.

Educational Requirement: Basic College Degree

Work Experience:

1 – 2 years (not compulsory)

Personal Attributes:

  • Good Interpersonal/Communication Skills
  • Customer Focused
  • Neat/Smart Appearance
  • Analytical Mind/Proactive
  • Fast Learner
  • Meticulous and Accurate
  • High level of integrity/sense of responsibility

Job Challenges:

  • Error Free Processing
  • Ability to work under pressure
  • Compliance with regulatory/institutional requirements
  • Processing within tight turnaround times
  • Preparation of Reports with tight timelines
  • Customer satisfaction in a highly competitive environment
  • Weekend and public holiday work (sometimes)

Citi is an Equal Opportunities Employer

Method of Application

Interested and qualified? Go to CITIBANK career website on citi.taleo.net to apply

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